How do I return an item?

Refund/Return Policy:

The physical properties that make wood a popular material for bats are also factors that affect the life of your bat. Wood gives each bat a life of its own. Every wood bat requires proper care and handling to maximize its life span. Due to the properties of wood there are no guarantees on our wood bats. Our bats are made to order to your custom specifications. Unfortunately, we do not offer refunds once a custom order is placed. However, we will replace your bat/apparel under the following conditions:

  • Incorrect engraving on the bat,
  • Wrong color on the bat/apparel,
  • Incorrect type of wood,
  • Wrong sizing,
  • Damaged upon delivery.


Please contact us with any questions or inquiries you may have about our replacement policy.


Valor Bat Company LLC

P.O Box 326

Wellborn, TX 77881

Phone: 979.476.8225